Profile of Krista Smart

Krista Smart Technical Project Manager
5 years experience 0 projects worked Arkansas
$20.00 /hr $0 earned
htmljiramicrosoftproject managementproofreading

 

Skills

 

 

 

 

• Agile

• Waterfall

• Jira

• Scrum

• HTML

• Office 365

• Confluence

• Smartsheets

• Change Management

• Requirements Gathering

• Documentation Creation

 

Work History (0)

  • There are no activities yet.

Work Experiences

  • Technical Project Manager

    Maritz Global Events

    April 2016 - August 2020

    • Direct and document requirements gathering, definition and design of web projects.
    • Develops detailed work plans, schedules, project estimates, resource plans and status reports to ensure the timely completion of projects.
    • Utilizes multiple in-house proprietary application development systems to develop site logic, which drives functionality.
    • Develops and manages project budgets, timelines, and requirement documents. Leads change management.
    • Conducts solutions meetings the recommends and implements solutions of problems.
    • Responsible for project tracking and analysis.
    • Ensures overall Quality Assurance and standards of technology projects and deliverables, as well as obtaining client validation and approval.
    • Utilizes HTML coding for implementation of content into the assigned web projects.
    • Successfully managed projects using Agile Methodology, Waterfall and the combination of Agile and Waterfall.

  • Technical Project Manager

    Maritz Global Events

    April 2016 - August 2020

    • Direct and document requirements gathering, definition and design of web projects.
    • Develops detailed work plans, schedules, project estimates, resource plans and status reports to ensure the timely completion of projects.
    • Utilizes multiple in-house proprietary application development systems to develop site logic, which drives functionality.
    • Develops and manages project budgets, timelines, and requirement documents. Leads change management.
    • Conducts solutions meetings the recommends and implements solutions of problems.
    • Responsible for project tracking and analysis.
    • Ensures overall Quality Assurance and standards of technology projects and deliverables, as well as obtaining client validation and approval.
    • Utilizes HTML coding for implementation of content into the assigned web projects.
    • Successfully managed projects using Agile Methodology, Waterfall and the combination of Agile and Waterfall.

  • Quality Support Specialist

    Maritz Global Events

    April 2014 - April 2016

    • Primary liaison between clients and A&AM, managing approximately 200 programs per year.
    • Manage A&AM workflow, create programs in database, request phone lines and e-mail box creation, client reporting, budgeting and air analysis, while maintaining client relationships and serving as their daily contact.
    • Testing all websites to ensure functionality, data integrity, and reporting.
    • Interviewed prospective personnel.
    • Trained new personnel: Impact, Cvent, phone etiquette, client email etiquette and all program guidelines.

  • Registration Specialist

    Maritz Global Events

    December 1996 - April 2014

    • Operated group travel programs and corporate meetings of 10,000 – 30,000 participants in domestic and European destinations. Responsibilities included managing registration, housing, billing, activities and operations.
    • Assist with development of all registration websites, testing and live websites.
    • Responsible for management and design details of registration, housing, and room block, transportation services and activities/entertainment.
    • Solely responsible for hotel management.
    • Built and maintained positive client and vendor relationships.
    • Assisted with managing up to 25 contracted travel directors and registration staff to ensure a smooth program operation onsite.
    • Assist Project Manager daily, to ensure top quality customer service and deliver quality results.
    • Develop and document new client standard operating procedures for Air and Attendee Management.

Education

  • AAS - Business Management and Accounting

    Ozark Technical Community College

    January 2020 - December 2020

    Will actually graduation in December of 2021 but that year is not an option on this site.
    Current GPA is 3.5.